​Telephone Account Manager - Exeter

info@bakersnell.com

01392 409740

Are you a natural relationship builder who thrives in a collaborative, people-focused environment? Our client, a respected and award-winning organisation within the financial services sector, is continuing to grow and is now seeking a Telephone Account Manager to join their forward-thinking team.

This is an excellent opportunity to become part of a business that places genuine value on employee development, wellbeing, and customer excellence.

Salary: £32,000 + bonus

Location: Exeter

Working pattern: Hybrid – 2 days working from home

The Role

As a Telephone Account Manager, you will play a key role in supporting and developing intermediary relationships. Working closely with Key Account Managers, you will contribute towards shared team targets while acting as a trusted and knowledgeable point of contact.

This is a newly created role within a growing team, offering the chance to make a real impact and grow alongside the business.

Key responsibilities include:

• Managing and developing a portfolio of intermediary accounts
• Identifying growth opportunities and following up warm leads
• Supporting events and maintaining regular communication across multiple channels
• Delivering engaging and informative online training sessions and webinars
• Building strong internal relationships to ensure a seamless customer experience
• Committing to ongoing learning and professional development

What You’ll Bring

• Strong communication and relationship-building skills 
• Experience in an account management or customer-focused role 
• Knowledge of financial services or intermediary markets (advantageous) 
• Confidence in presenting, with strong organisational and prioritisation skills 
• Good IT proficiency, including MS Office and CRM or database systems

What’s in It for You

You’ll be joining an organisation with a supportive and inclusive culture, where wellbeing, development, and recognition are genuinely prioritised. The benefits package includes:

• 27 days’ holiday plus bank holidays 
• Pension scheme 
• Private health insurance and health assessments
• Life assurance 
• Holiday trading options 
• Employee Assistance Programme 
• Paid volunteering days 
• Your birthday off 
• Ongoing learning and development opportunities

If you’re motivated, people-centric, and excited by the opportunity to make a real impact within a growing organisation, we’d love to hear from you. Apply today with your CV.

TO APPLY, CLICK HERE