Join an organisation committed to upholding the highest standards of customer service and regulatory compliance. This is not just a job; it's a chance to make a tangible impact on both the company and its valued customers. As a Complaints Handler within the Complaints Team, your primary mission will be to manage and resolve complaints reportable to the FCA, while also providing guidance on non-reportable issues internally. £30,000 - £35,000 doe - Insurances, company bonus, generous holiday, + more Your role will be pivotal in ensuring that root cause analysis is conducted meticulously, and high-quality management information is delivered to senior management. This is a position where your insights will directly contribute to enhancing procedures, systems, and controls, thereby mitigating future complaints and risks. Your ability to objectively assess complaints and make fair decisions is not just valued but essential.  You will be responsible for: Responding to escalated complaints, investigating, and communicating via letter final decisionMaintaining up-to-date recordsCollating comprehensive reports for Management Information (MI)Training team leads with the most current complaint handling methods to the highest standards To succeed in this role, you will need: Background in managing complaints within a regulated sectorIn-depth understanding of dispute resolution In-depth knowledge of the complaint handling procedures within the Financial Ombudsman ServiceMust have the right to work in the UK.  Building good relationships and delivering exceptional customer service, even in challenging situations, will be key to your success. If you are ready to take on a role where your skills and experience will be truly valued, and where you can make a significant impact, apply today and take the next step in your professional journey. Experience a collaborative work environment that prioritises employee well-being and offers fantastic benefits.    TO APPLY, CLICK HERE      

  Are you looking for a back-office role within a supportive environment? This is a role where your organisational skills and attention to detail are valued. As an Administration Assistant in this client-oriented team, you will play a key role in ensuring the smooth operation of administrative tasks and contributing to the overall success of the organisation. 12 month fixed term contract£25,000 + benefits In this predominantly administration role, you will assist the Manager and support various internal teams. Your day-to-day responsibilities will include: -  Scanning essential documentationManaging renewals processUpdating client records As this team deals with client interactions, you will also provide extra support to the customer services team, but your primary focus will be back office administration and processing. The aim of the department is to ensure that every client interaction meets the highest standard. What sets this administration role apart is the commitment to your personal growth - even though this is a 12-month fixed term contract. You will be given training and you will always be encouraged to identify and recommend improvements to processes and the customer journey.  To succeed in this administration role, you should have previous experience in an office environment, familiarity with Microsoft packages, and a proven track record of understanding and delivering excellent customer service.  It is important that you: Manage time effectivelyFollow established proceduresCommunicate clearly and effectively Join a team that values collaboration, flexibility, and accountability. Be part of a company that empowers you to take ownership of your role and supports you through change. If you have the right to work in the UK and are ready to bring your skills to a new challenge, this role could be the perfect fit.    TO APPLY, CLICK HERE      

We’re looking for a Finance Administrator to join a friendly and supportive team for a 12 and 18-month contracts covering additional work during a project. Working within the Finance Operations team, you’ll play a key role in keeping financial processes running smoothly. 12 and 18-month fixed term contractsExeter office/hybrid£25,000 per annum Benefits: 27 days holiday + birthday off, pension (up to 10% employer contribution), bonus, free health insurance, income protection, life cover & more** Key Responsibilities Managing direct debit mandates and correspondenceProcessing credit card and cheque paymentsLiaising with clients regarding paymentsHandling refunds, standing orders, and premium arrearsMaintaining supplier bank details and processing payments What We’re Looking For You’ll have strong administration skills, an eye for detail, and ideally some previous experience in sales or purchase ledger, but this is not essential. Experience with MS Office (Word/Excel) and the ability to work in a process-driven environment will help you succeed in this role. Why Join? This employer genuinely values its people and offers a benefits package* *designed to support both financial security and wellbeing, including: Generous pension (up to 15% combined employee/employer contribution)Health insuranceIncome protection & life coverEnhanced maternity/paternity payHybrid working options27 days holiday + birthday off + volunteering daysEmployee Assistance ProgrammeShopping discounts & wellbeing perks * *Some benefits are applicable after probationary periodInterviews will be held on-site asap. Please apply with CV or contact us for an informal discussion.    TO APPLY, CLICK HERE      

Are you passionate about making a genuine difference in people’s lives? This is a unique opportunity to lead and nurture a dedicated team while remaining hands-on in the care that directly impacts your community. Why You’ll Love Working Here: Competitive Pay & Benefits - £14.25/hour weekdays, £14.50/hour weekends, £70.50 per sleep-in, plus 5.6 weeks’ annual leave, enhanced Christmas and New Year pay, pension scheme, employee recognition programme, referral bonuses, company mobile phone, casual dress policy, and a bike-to-work scheme.Supportive Environment - Comprehensive training, 24/7 on-call support, and a collaborative culture that values and celebrates your contribution.Career Growth - Develop your leadership skills while remaining closely connected to the people you support.Supporting wonderful clients with diverse interests and needs. What the Role Involves: Spend the equivalent of four days each week hands-on, supporting adults in shared homes with daily routines, personal care, decision-making, and community participation.Spend the equivalent of one day each week in the office: managing rotas, completing administration and compliance tasks, and ensuring the highest standards of wraparound care.Work every other weekend with two sleep-ins per month.Begin in early December, working alongside outgoing Team Leader who is progressing internally for a smooth, supportive handover. We’re Looking for Someone Who Is: Experienced in social care, ideally supported living.Nurturing, calm, and supportive, able to guide, upskill, and motivate a diverse team of up to 15.Flexible, organised, reliable, and an excellent communicator.A car driver with access to transport is preferred, though both Newton Abbot sites are within walking distance. Ready to Join? This is more than a job, it’s a chance to shape care standards, develop and inspire your team, and help the people they support live fulfilling, independent lives. Location: Totnes office and two sites in Newton Abbot Hours: Full-time, every other weekend Apply now to make your mark as a Care Team Leader and be part of a supportive team that values you and the difference you make. TO APPLY, CLICK HERE      

Are you passionate about making a tangible difference in people's lives? These roles offer a unique chance to contribute to your community while developing your career in Health & Social Care.  Why This Role Stands Out:  Earn £13.25 per hour on weekdays, £13.50 per hour on weekends, and £70.50 per sleep-in as a Community Outreach Worker - CAR DRIVER/OWNER ESSENTIALEarn £12.25 per hour on weekdays, £12.50 per hour on weekends, and £70.50 per sleep-in as a Support WorkerBonus payable to you on completion of the Care Certificate.Generous Leave: Enjoy 5.6 weeks of annual leave, with enhanced pay on Christmas Day and New Year’s Day.Pension Scheme: Benefit from a money purchase scheme with both employee and employer contributions.Recognition: Be celebrated for going 'above & beyond' with an employee recognition programme.Supportive Environment: Access excellent support 24/7, comprehensive training, and leadership from a dedicated team.Additional Perks: Company mobile phone, casual dress policy, referral bonuses, and a bike-to-work scheme. Role Overview:As a Community Outreach or Support Worker, you will enable individuals to live independently and safely in their own homes. You will work closely with a team to ensure the emotional, social, medical, and material needs of the people you support are met. While you will have a monthly rota, this role requires flexibility, including evening, weekend, and sleep-in shifts, sometimes at short notice. Key Responsibilities: Assist with daily routines such as cooking, shopping, and housework.Support individuals in making decisions and managing their budgets.Provide personal care, including bathing and medication administration.Promote healthy lifestyles and community integration.Maintain accurate records and ensure compliance with the Care Act 2014 and Care Quality Commission standards. Skills and Experience: Essential: Clear communication, good listening skills, flexibility, reliability, excellent organisational skills, and the ability to work independently and as part of a team. A clean driving licence with own transport is essential requirement for the Community Outreach Worker role. Support Worker - a licence would be beneficial but not essential. Desirable: Experience supporting people with disabilities, a Diploma Level 2/3 in Health & Social Care, and knowledge of the Care Act 2014. Personal Attributes: Respectful and empowering, committed to supporting individuals to achieve their potential.Self-aware, with good time-keeping, attendance, and reliability.Willing to learn, question, and improve practices. Join a team that values your contribution and supports your professional growth. This role is not just a job; it's a chance to make a meaningful impact every day.  TO APPLY, CLICK HERE